Terms of Use

1. Parties and acceptance

These Terms of Use (the "Terms") govern the relationship between AKILLIPANDA YAZILIM DANIŞMANLIK VE TİCARET ANONİM ŞİRKETİ (the "Publisher") and the natural person using (the "User") the Kangu Run mobile application, its server services and the kangurun-game.com website (together, the "Service").

By downloading, installing, playing as a guest or creating an account, the User confirms having read, understood and accepted these Terms and the Privacy Policy. A User who does not accept the Terms must not use the Service and should remove the application from their device.

2. Nature of the Service

The Service is a free-to-download mobile game for entertainment with optional in-app purchases (Opals). The Publisher reserves the right to change, improve, suspend or discontinue the Service, its content, game rules, scoring and balance, lines, features and appearance without prior notice.

Kangu Run is not affiliated with, endorsed or sponsored by Metro İstanbul A.Ş., Istanbul Metropolitan Municipality (IBB), İETT, TCDD or any public body or transport operator.

3. Real-world information

Line, station and route names in the game are used only as part of the game setting and for information. They are not guaranteed to be current, complete or accurate; the Service is not a source of transport, directions or timetable information and must not be used as such. The Publisher is not responsible for travel plans or decisions based on this information.

4. Safe use

The User agrees not to use the Service while walking, driving or cycling, or in places requiring attention such as stairs, escalators, platform edges, crossings or traffic, and to stay aware of their surroundings while playing. Accidents, injuries and damage arising from such use are the User's responsibility.

Fast-moving and flashing images may cause seizures or discomfort in people with photosensitivity. Such persons should consult a doctor before playing, and anyone experiencing dizziness, altered vision, muscle twitching or similar symptoms should stop playing immediately.

Use of the Service by minors under eighteen is under the supervision and responsibility of their parents or guardians.

5. Account

Accounts are available to users aged thirteen (13) or older. The User confirms that the information provided is accurate and their own.

The User is solely responsible for the security of their e-mail account, Google/Apple account and device, for all activity under their account and for the consequences of any use of their credentials by third parties. Accounts are personal and may not be transferred, sold or shared.

The User may delete their account at any time in the application or as described at https://kangurun-game.com/en/delete-account/. Deleting an account permanently deletes all associated data, points and upgrades, which cannot be restored.

6. Virtual points, upgrades and leaderboards

Points earned, upgrades acquired, records and leaderboard positions ("Virtual Items") are a limited right of use within the Service under rules set by the Publisher. They have no real-money or monetary value and no ownership passes to the User.

• Virtual Items cannot be exchanged for cash, sold, transferred, moved to another account or refunded.
• The Publisher may change prices, the scoring formula, game balance and rules, rearrange Virtual Items, and reset leaderboards and records or keep them separate under new rules. Such changes do not entitle the User to any compensation or refund.
• Scores and Virtual Items considered to have been obtained by cheating, exploiting bugs or breaching these Terms may be removed without notice.
• When playing as a guest, progress is stored only on the device and may be lost if the application is deleted, the device is changed or fails; the Publisher cannot restore it.

Leaderboards, the weekly competition and duels are for entertainment and carry no promise of any prize, money or material benefit. They are not guaranteed to be uninterrupted, complete or error-free.

7. In-app purchases (Opals)

Opals are a virtual in-game unit that can be bought for real money through the App Store or Google Play and used only within the Service for purposes set by the Publisher (for example, to carry on in a run where the User fell). Opals are Virtual Items; the Virtual Item provisions above apply to them as well.

• An account is required to buy Opals. The Opal balance is kept in the User's account and can be used on every device signed in to it. When the account is deleted, any unused Opal balance is permanently deleted as well.
• Payment is taken by Apple or Google under that store's terms of sale; prices are shown in the store. The Publisher has no access to card or payment details.
• Opals are digital content delivered to the account as soon as the purchase is confirmed. By confirming a purchase, the User agrees that delivery begins immediately and acknowledges that, to the extent permitted by applicable law, the statutory right of withdrawal is thereby lost.
• Except where mandatory law requires otherwise, Opal purchases are non-refundable; Opals cannot be exchanged for cash, sold or transferred to another account.
• If Apple or Google refunds, reverses or cancels a purchase under its own policy, the corresponding Opals are removed from the account. If they have already been spent, the balance may become negative and Opals cannot be used until it is made up. Abuse of refunds may lead to the suspension of the account.
• When the User asks Apple for a refund of a purchase, the User consents to the Publisher sharing with Apple, for the assessment of that request, whether the Opals from that purchase were used and the age of the account (see the Privacy Policy).
• The Publisher may change Opal packs, their prices and what Opals can be used for. A complete discontinuation of the Service will be announced in the application reasonably in advance; except where mandatory law requires otherwise, no refund is made for an unused Opal balance.

8. User content

The User is solely responsible for the nickname and profile photo they share ("User Content"). The User represents that they hold all necessary rights in the User Content and that it does not infringe the personality, intellectual property, trademark or other rights of third parties, nor violate the law or public morals.

The User grants the Publisher a non-exclusive, royalty-free, worldwide licence, valid until the account is deleted, to display the User Content to other Users within the Service.

The Publisher has no obligation to pre-screen User Content. Content considered unlawful, in breach of these Terms or offensive, or reported by enough Users, may be removed or the nickname reset at the Publisher's discretion without notice. Any claims raised against the Publisher by third parties because of User Content, and resulting damages, are recoverable from the User.

9. Prohibited conduct

The User agrees not to:

• cheat; alter scores, points or other game data, submit fake data or exploit bugs and vulnerabilities;
• reverse engineer, decompile, modify, copy or create derivative works of the application or the server interface (API), except where mandatory law permits;
• use bots, scripts or automation, overload the Service, or try to circumvent security measures or access other accounts;
• harass, threaten or insult other Users, or share hateful, obscene, violent or unlawful content;
• impersonate any person or organisation or use a misleading nickname;
• use the Service commercially or provide it to third parties without the Publisher's written consent.

10. Suspension and termination

In case of a breach of these Terms, suspected cheating, abuse or a legal requirement, the Publisher may suspend or close the User's account temporarily or permanently and remove their scores and Virtual Items without prior notice. This gives the User no right to compensation or refund.

The User may end this relationship at any time by deleting their account and removing the application.

11. Intellectual property

All intellectual and industrial property rights in the Kangu Run name, logo, characters, graphics, sounds, software and other content belong to the Publisher or its licensors. The User is granted only a limited, non-exclusive, non-transferable and revocable licence to use the Service for personal, non-commercial purposes in accordance with these Terms.

12. Sponsor content and third-party services

Advertisers are responsible for the content and accuracy of any sponsor images and links in the Service and for the products and services offered through them. Third-party services such as Google, Apple, the App Store, Google Play and e-mail providers are subject to their own terms; the Publisher is not responsible for their operation, interruptions or content.

13. Disclaimer of warranties

The Service is provided "as is" and "as available". To the maximum extent permitted by law, the Publisher does not warrant that the Service will be uninterrupted, error-free, secure, free of viruses or harmful code, fit for a particular purpose or compatible with every device, that data will not be lost, or that the Service will continue to be offered indefinitely.

Problems caused by internet connections, devices, operating systems, app stores or third-party services are beyond the Publisher's control.

14. Limitation of liability

To the maximum extent permitted by mandatory law, the Publisher is not liable for any direct or indirect damage arising from the use of or inability to use the Service, including loss of profit or revenue, loss of data, progress or Virtual Items, device failure, interruption, or acts of third parties.

The Publisher's total liability for any reason under these Terms is, to the extent permitted by mandatory law, limited to the amount the User has actually paid for the Service in the twelve (12) months before the claim.

These limitations do not apply to liability for intent or gross negligence, to liability for death or personal injury, or to consumer rights that cannot be limited by contract under mandatory law.

15. Indemnity

The User agrees to indemnify and hold the Publisher harmless, on first demand, from any claims, lawsuits, administrative sanctions and resulting damages and costs, including reasonable legal fees, raised against the Publisher by third parties because of the User's breach of these Terms, User Content or unlawful use of the Service.

16. App stores

These Terms are between the User and the Publisher only; Apple Inc. and Google LLC are not parties to them and are not responsible for the Service or its content. Where the application is obtained from the App Store, the usage rules of Apple's standard licence agreement also apply; Apple and its subsidiaries are third-party beneficiaries of these Terms and, upon the User's acceptance, have the right to enforce them against the User. Maintenance, support, warranty and claims relating to the Service are to be directed to the Publisher, not to Apple or Google.

17. Changes

The Publisher may update these Terms at any time. The current version is published on this page with its update date, and material changes are announced in the application. Continuing to use the Service after a change constitutes acceptance of the updated Terms.

18. Governing law and jurisdiction

These Terms are governed by the laws of the Republic of Türkiye. The courts and enforcement offices of Istanbul (Çağlayan) have jurisdiction over disputes arising from them. Users who are consumers retain their right to apply to consumer arbitration committees and consumer courts at their place of residence under Consumer Protection Law No. 6502, and any mandatory protections of their country of residence.

19. Miscellaneous

If any provision of these Terms is held invalid or unenforceable, the remaining provisions stay in effect, and the invalid provision is deemed replaced by the valid provision closest to its purpose. The Publisher's failure to exercise a right does not constitute a waiver of it.

In case of any discrepancy between the Turkish version of these Terms and versions in other languages, the Turkish version prevails. Contact for notices and questions: [email protected].